Managing Conflict: Courageous & Effective Conflict Resolution for Managers

Saturday, January 25, 2020

2:00 PM – 4:30 PM EST

“Managing Conflict” is an interactive workshop for managers looking to sharpen their knowledge and skills on navigating conflict effectively.

Workplace conflict is challenging in its own right but can be complicated for managers trying to juggle multiple responsibilities along with being a confident, thoughtful leader to their supervisees. 

“Managing Conflict” is designed specifically for managers of one or more employees in any kind of workplace and will offer opportunities to reflect on participants’ approaches to conflict and build skills in responding to conflict and difficult conversations with confidence.

Participants in the workshop will 

  1. Explore their own approach to conflict and better understand how this affects their management style
  2. Be able to name their organization’s strategy for managing conflict and use this knowledge to engage in conflict with deeper awareness
  3. Practice specific tools to open, hold and engage in difficult conversations by learning how to move from positions to interests and needs.
Graymake: explore the gray